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Processing Time
We know you want your order ASAP, which is why most orders are processed and shipped the same day or within 24 hours of your order. Orders with personalization or engraving can take 3-5 business days to be processed. Please note that usual processing times may be delayed occasionally, such as during peak holiday times or promotional events.

Shipping Time

Gnoce is delighted to offer worldwide shipping for all orders. Simply enter your shipping country or region from the drop-down menu below for detailed information on shipping times and fees.

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    Please Note:

    Delivery Time= Processing Time + Shipping Time

    The shipping times listed are estimates quoted by our couriers, so Gnoce cannot be liable or held responsible for any delay after dispatch. Delays do happen occasionally due to uncontrollable factors, e.g., weather changes, but please be assured that Gnoce will do our best to minimize any inconveniences that may arise.

    Tracking My Order

    Once your order is shipped, you will receive a shipping notification to your email address notifying you of your tracking details. You can also check the status of your order online on the Track My Order page using your Order ID and email address. If your package has not been delivered within the estimated time frame, or you have additional questions regarding shipping, we are here to help you out! You can click the icon to start a live chat, contact us via email at service@gnoce.my, submit a ticket or call us directly on 1- 877-716-5888.

    Address Information

    All orders are processed and dispatched as quickly as possible, so we recommend double-checking your shipping address to make sure it is complete and correct. If your shipping address is different from your billing address, please specify this during checkout.

    Gift Card & Package

    Physical gift cards are shipped to you just like our jewelry and adhere to the same processing and delivery times mentioned above. If you want us to include a message on your gift card, you can enter this when you checkout. Just select the "Need a gift card message?" option and write down your message to add this to your order.

    All Gnoce jewelry is packaged in our free signature jewelry box. For something a little more special, you can upgrade to our luxury gift packaging for an additional fee.

    處理時間
    我們知道您希望盡快收到訂單,大部份訂單都會在訂單當天或下單後 24 小時內處理和出貨。 個性化或雕刻訂單可能需要 3-5 個工作日處理。 請注意,處理時間可能偶爾會延遲,例如在假期高峰期或促銷活動期間。

    運輸時間

    Gnoce很高興為所有訂單提供全球配送服務。只需從下方下拉選單中選擇您的收貨國家或地區,即可查看詳細的配送時間和費用資訊。

    標準
    運費 運輸時間
    NT$0

    全館免運

    3-5 工作日
    COD(貨到付款)
    運費 手續費 運輸時間
    NT$0

    全館免運

    NT$60 5-7 工作日

    請注意:

    配送時間=處理時間+運輸時間

    所列出的運送時間是我們的快遞公司提供的估計時間,因此在發貨後任何延遲情況,周大吉Gnoce將不承擔任何責任。有時由於無法控制的因素(例如天氣變化),可能會偶爾發生延誤,但請放心,周大吉Gnoce將盡最大努力減少可能出現的任何不便。

    訂單追蹤

    一旦您的訂單已發貨,您將收到一封郵件通知,告知您有關運輸詳情的跟蹤信息。您還可以在 訂單追蹤 使用訂單號和電子信箱地址在線查詢訂單狀態。如果您的包裹未在預估時間內送達,或者您有關於運輸的其他問題,我們樂意為您提供幫助!您可以點擊圖標開始即時聊天,通過電子郵件 service@gnoce.tw , 提交 憑證, 或直接致電 1- 877-716-5888.

    地址訊息

    所有訂單都將盡快處理和發送,因此我們建議您仔細檢查您的收件地址,確保其完整和正確。如果您的運輸地址與帳單地址不同,請在結帳時指定。

    禮品卡及包裝

    我們提供實體禮品卡,運送方式與珠寶首飾相同,所需處理和送達時間也相同。若您希望我們在禮品卡上附上訊息,請於結帳時填寫訊息,選擇「需要禮品卡訊息嗎?」選項,並填寫您的訊息,以便我們將其加入您的訂單中。

    所有 周大吉Gnoce 珠寶皆包裝於免費的品牌珠寶盒內。若您希望更特別的包裝,我們也提供豪華禮品包裝,需另外支付額外費用。